Zammad
by Zammad Foundation · Customer Support
Open-source help desk and customer support system.
- Free
- Self-host
- Needs technical setup
- Open source
- Community
- Cost
- Free to self-host
- How you use it
- Needs technical setup: install it on your own server
- Works on
- Web, Docker
- Open source
- Yes · AGPL-3.0
Get Zammad
No ready-to-use version is listed yet.
Zammad is free, but right now using it means installing it on a server, which takes some technical know-how. Zammad Foundation may offer a hosted version on their website.
Overview
Open-source help desk and customer support system.
Listed by OPENCTRL from the project's public repository. OPENCTRL isn't affiliated with the project; its maintainers can claim this listing.
Pricing
Free to self-host.
- Good to know:
- Free to self-host under the AGPL-3.0 license. The maker may also sell hosted plans; see their website for pricing.
An alternative to Zendesk
| Product | Pricing | Open source | Hosting |
|---|---|---|---|
| Zammad | Open source | Yes (AGPL-3.0) | Self-hostable |
| Zendesk | Pricing not verified | — | Vendor-hosted |
OPENCTRL is not affiliated with the products listed here. Names are used to describe what an app replaces.
Self-hosting
- Documentation
- https://github.com/zammad/zammad#readme
Installation and deployment instructions are in the project's repository.
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